Terms of Service

These terms govern your use of PapaProxy services and platform solutions. Please read carefully before using our services.

1. Acceptance of Terms

By accessing, using, or purchasing services from PapaProxy ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and PapaProxy.

If you do not agree to these Terms, you must not access or use our services. By using our services, you represent that you have the legal authority to enter into this agreement and that you are at least 18 years of age or have reached the age of majority in your jurisdiction.

These Terms apply to all users of our services, including customers, resellers, and any other parties accessing our proxy network infrastructure or platform solutions.

2. Definitions

For the purposes of these Terms, the following definitions apply:

"Services" means all proxy network services, software platforms, APIs, and related infrastructure provided by PapaProxy.

"Platform" refers to our proprietary proxy management software, including Proxyverse.io and related applications.

"Proxy Network" means our collection of residential, datacenter, and ISP proxy servers and related infrastructure.

"Account" means your registered user account for accessing our Services.

"API" means our Application Programming Interface for integrating with our Services.

"Reseller" means customers authorized to resell our Services to third parties.

"Content" means any data, information, or material transmitted through our Services.

3. Service Description

PapaProxy provides enterprise-grade proxy network services and platform solutions, including but not limited to:

  • Residential proxy networks with global coverage
  • Datacenter and ISP proxy infrastructure
  • Back-connect and rotating proxy solutions
  • Custom proxy management platforms and software
  • API access for integration and automation
  • Reseller programs and white-label solutions
  • Technical support and consultation services

Our Services are provided on a subscription basis with various pricing tiers and usage limits. Service specifications, performance metrics, and availability may vary based on your selected plan and geographic location.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice to customers.

4. Account Registration

To access our Services, you must create an account by providing accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use
  • Keeping your account information up to date

Important: You may not share, transfer, or allow others to use your account without our prior written consent. Multiple accounts for the same entity are prohibited unless explicitly approved.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services for:

Prohibited Activities:

  • Illegal activities or violations of any applicable laws or regulations
  • Fraud, identity theft, or financial crimes
  • Hacking, unauthorized access, or computer intrusion
  • Distribution of malware, viruses, or harmful code
  • Spamming, phishing, or unsolicited communications
  • Copyright infringement or intellectual property violations
  • Harassment, threats, or abusive behavior
  • Activities that violate the terms of service of third-party websites
  • High-frequency trading or market manipulation
  • Cryptocurrency mining or blockchain abuse

You are solely responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and third-party terms of service. We may monitor usage patterns to ensure compliance and maintain service quality.

Violation of this Acceptable Use Policy may result in immediate service suspension or termination without refund.

6. Payment Terms

Payment terms vary based on your selected service plan and agreement type:

Subscription Services

  • • Billed monthly or annually in advance
  • • Automatic renewal unless cancelled
  • • Pro-rated charges for mid-cycle changes
  • • No refunds for partial months

Enterprise Agreements

  • • Custom payment terms available
  • • Net 30 payment terms for qualified accounts
  • • Volume discounts may apply
  • • Dedicated account management

We accept major credit cards, bank transfers, and cryptocurrency payments. All prices are in USD unless otherwise specified. You are responsible for any applicable taxes, fees, or currency conversion charges.

Late Payment: Accounts with overdue payments may be suspended after 7 days. A reconnection fee may apply for restored services.

Price changes will be communicated at least 30 days in advance for existing customers. Continued use of Services after price changes constitutes acceptance.

7. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Protection Commitments:

  • We do not log or store your browsing activities
  • Personal data is encrypted and securely stored
  • We comply with GDPR and other privacy regulations
  • Data retention policies minimize stored information
  • Third-party sharing is limited and disclosed

You retain ownership of any data you transmit through our Services. We may collect technical data for service optimization, security monitoring, and compliance purposes.

For detailed information about our data practices, please review our Privacy Policy at [Privacy Policy URL].

8. Intellectual Property

All intellectual property rights in our Services, including software, documentation, trademarks, and proprietary technologies, remain the exclusive property of PapaProxy and our licensors.

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. This license does not include the right to:

  • Reverse engineer, decompile, or disassemble our software
  • Create derivative works based on our Services
  • Remove or modify proprietary notices or labels
  • Use our trademarks or branding without permission
  • Sublicense or redistribute our Services

You retain ownership of your data and content transmitted through our Services, subject to our rights to process such data as described in our Privacy Policy.

9. Service Termination

Either party may terminate this agreement under the following conditions:

Customer Termination

  • • Cancel anytime through your account
  • • 30-day notice for enterprise agreements
  • • Service continues until end of billing period
  • • No refunds for unused time

Company Termination

  • • Immediate termination for Terms violations
  • • 30-day notice for convenience termination
  • • Pro-rated refunds may apply
  • • Data export assistance provided

Post-Termination: Upon termination, your access to Services will cease immediately. You have 30 days to export any data before permanent deletion.

Provisions regarding intellectual property, limitation of liability, and dispute resolution survive termination of this agreement.

10. Limitation of Liability

IMPORTANT LEGAL NOTICE:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAPAPROXY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you for Services in the 12 months preceding the claim.

We provide Services "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted service, specific performance levels, or compatibility with all systems.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you. In such cases, our liability is limited to the minimum extent permitted by law.

11. Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Resolution Process:

  1. Direct Communication: Contact our support team to resolve issues informally
  2. Formal Complaint: Submit written complaint to [email protected]
  3. Mediation: Voluntary mediation through neutral third party
  4. Arbitration: Binding arbitration under commercial arbitration rules

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes not resolved through arbitration shall be subject to the exclusive jurisdiction of courts in [Jurisdiction].

Class action lawsuits and jury trials are waived. All disputes must be brought individually.

12. Changes to Terms

We may modify these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will provide notice of material changes through:

  • Email notification to your registered address
  • Prominent notice on our website and platform
  • In-app notifications for significant changes

Notification Timeline: Material changes will be communicated at least 30 days before taking effect. Non-material changes may be implemented immediately.

Continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you disagree with changes, you may terminate your account.

13. Contact Information

For questions about these Terms or our Services, please contact us:

General Inquiries

[email protected]

+1 (234) 567-890

www.papaproxy.com

Legal & Compliance

[email protected]

Privacy Officer

Business Hours: 9 AM - 6 PM UTC

Ready to Transform Your Business Performance?

Schedule a consultation with our proxy infrastructure experts and discover how enterprise-grade solutions can accelerate your growth.