Your privacy is our priority. Learn how we collect, use, protect, and respect your personal data while providing enterprise-grade proxy services.
We don't track your browsing
End-to-end protection
European privacy standards
Only essential information
PapaProxy ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy network services, platforms, and websites.
This policy applies to all PapaProxy services, including our proxy networks, management platforms (such as Proxyverse.io), APIs, and websites. By using our services, you consent to the data practices described in this policy.
We may update this policy from time to time. We will notify you of any material changes and obtain your consent where required by applicable law.
We collect different types of information to provide and improve our services:
Information from Third Parties: We may receive information from payment processors, fraud prevention services, and business partners to provide our services and maintain security.
Cookies and Tracking: Our websites use cookies and similar technologies for functionality and analytics. See Section 8 for detailed information about our cookie practices.
We use your information for legitimate business purposes to provide and improve our services:
Contractual Necessity:
Processing required to provide our services and fulfill our contractual obligations
Legitimate Interests:
Business operations, security, fraud prevention, and service improvement
Legal Compliance:
Meeting regulatory requirements and legal obligations
Consent:
Marketing communications and optional features (where you've given consent)
Marketing Communications: We may send you information about our services, updates, and promotional offers. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
Automated Decision Making: We use automated systems for fraud detection and risk assessment. You have the right to request human review of automated decisions that significantly affect you.
We implement comprehensive security measures to protect your information:
ISO 27001
Information Security Management
SOC 2 Type II
Security & Availability
GDPR Compliant
European Data Protection
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide details about the incident, potential impact, and steps we're taking to address it.
Your Role in Security: While we implement strong security measures, you also play a crucial role in protecting your account. Use strong, unique passwords, enable multi-factor authentication, and keep your account information current.
Security Reporting: If you discover a security vulnerability or have concerns about our security practices, please contact our security team immediately at [email protected].
We retain your information only as long as necessary to provide services and comply with legal obligations:
Some information must be retained longer due to:
Account Deletion: When you close your account, we begin the deletion process immediately. Most personal data is removed within 30 days, though some information may be retained longer as described above.
Data Minimization: We regularly review our data holdings and delete information that is no longer necessary, even before retention periods expire.
You have important rights regarding your personal information. These rights may vary based on your location:
Account Dashboard
Access and update your information directly
Email Request
Contact [email protected]
Phone Support
Call our privacy hotline
Response Time: We will respond to your request within 30 days (1 month) as required by GDPR, or sooner when possible.
As a global service provider, we may transfer your information across borders while maintaining strong protection:
United States, European Union
Secure facilities with equivalent protections
Options available for enterprise customers
Your Control: You can request information about where your data is stored and processed. Enterprise customers may have additional data residency options available.
Transfer Notifications: We will inform you of any significant changes to our data transfer practices and obtain consent where required by applicable law.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected information from a child under 18:
Parental Rights: If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].
Educational Use: For educational institutions or organizations that may have legitimate need for proxy services in educational settings, special arrangements and additional safeguards may be available. Please contact us to discuss requirements.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors:
Your Choices: When we make material changes, you may choose to accept the new terms or discontinue using our services. Continued use after the effective date constitutes acceptance of the updated policy.
Policy Archive: We maintain an archive of previous versions of this Privacy Policy for your reference. You can request access to previous versions by contacting us.
We welcome your questions, concerns, and feedback about this Privacy Policy and our privacy practices. Please don't hesitate to reach out:
Company Name: PapaProxy Ltd.
Registration: [Company Registration Number]
Address: [Business Address]
EU Representative: [EU Representative Details if applicable]
You have the right to file complaints with relevant data protection authorities:
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